Terms & Conditions
LSPEPTIDES trading as LS Peptides Last updated: [DATE]
1. About us and how to contact us
1.1 This website (lspeptides.co.uk) is operated by LSPEPTIDES, a company registered in England and Wales under company number [COMPANY NUMBER], whose registered office is at [REGISTERED ADDRESS] (“we”, “us”, “our”).
1.2 Our VAT registration number is [VAT NUMBER]. (Delete if not VAT registered.)
1.3 You can contact us by email at LSPeptideco@gmail.com or by writing to us at the address above. If we need to contact you we will do so by email or telephone using the details you gave when ordering.
2. These terms
2.1 These are the terms on which we supply products to you. Please read them carefully before placing an order. By placing an order you confirm that you accept these terms.
2.2 We also publish a Privacy & Cookie Policy and a Returns, Cancellations & Refunds Policy. Both form part of these terms.
2.3 We may amend these terms from time to time. The terms in force at the time you place your order are the terms that apply to that order.
3. Nature of the products — please read
3.1 All products sold on this website are supplied strictly as laboratory research materials, for in-vitro scientific research use only.
3.2 The products are NOT medicinal products, medical devices, dietary supplements, cosmetics, foods or veterinary products. They are not licensed by the Medicines and Healthcare products Regulatory Agency (MHRA) or any other regulator. They must NOT be administered to, ingested by, injected into or applied to humans or animals.
3.3 We do not supply, and will not provide on request, any guidance on dosage, administration, reconstitution for administration, cycling, stacking, or use in or on humans or animals. Any enquiry seeking such guidance will be refused.
3.4 We make no claim, express or implied, that any product prevents, treats, diagnoses, cures or alleviates any disease, condition, symptom or physiological state in humans or animals.
3.5 The products are supplied without any warranty of fitness for any purpose other than laboratory research, and without any warranty of sterility, pyrogen-free status or suitability for administration to any living organism.
4. Who may buy — your warranties to us
4.1 By placing an order you warrant, represent and undertake to us that:
(a) you are aged 18 or over;
(b) you are ordering in the course of a business, profession, trade, or academic or scientific research activity, and not as a consumer purchasing for personal use, save where you are ordering as a consumer purchasing solely for lawful research purposes;
(c) you are purchasing the products solely for laboratory research purposes and not for administration to, or consumption by, any human or animal;
(d) you have the necessary knowledge, training, facilities and equipment to handle, store, use and dispose of laboratory research chemicals safely and lawfully;
(e) you will comply with all laws, regulations and codes of practice applicable to your acquisition, possession, storage, use, transfer and disposal of the products, including but not limited to health and safety, chemicals and medicines legislation;
(f) you will not resupply, resell, distribute or transfer any product to any person for administration to or consumption by any human or animal;
(g) all information you provide to us in connection with your order is accurate and complete.
4.2 You accept that we rely on the warranties in clause 4.1 in agreeing to supply you.
4.3 We may refuse, cancel or reverse any order at our sole discretion, including where we have reason to believe the products are intended for human or animal administration, where the order appears inconsistent with legitimate research use, or where we are unable to verify the information you have given. If we cancel an order under this clause before dispatch we will refund you in full.
5. How a contract is formed
5.1 Placing an order is an offer by you to buy the products. It is not accepted until we send you written confirmation that the order has been dispatched.
5.2 If we cannot accept your order we will tell you and will not charge you. This may be because the product is out of stock, because of an error in the price or description, because we cannot meet a delivery deadline, or because of clause 4.3.
5.3 Product images are illustrative. Packaging, cap colour and label design may vary.
5.4 Pricing errors. It is always possible that a product may be incorrectly priced despite our best efforts. If the correct price at your order date is higher than the price stated, we will contact you for instructions before dispatch. If the pricing error is obvious and could reasonably have been recognised by you as a mis-pricing, we may cancel the order and refund you.
6. Price and payment
6.1 Prices are shown in pounds sterling and are inclusive of VAT at the applicable rate where we are VAT registered. Delivery charges are shown separately before you commit to the order.
6.2 Accepted payment methods are set out on our Payment Information page. We do not currently accept debit or credit cards.
6.3 Bank transfer orders. Where you choose to pay by bank transfer:
(a) your order will be held and stock reserved for 5 working days from the date of the order. Weekends and bank holidays are not counted;
(b) you must quote the unique payment reference we give you, or we may be unable to identify your payment;
(c) we will not dispatch the products until cleared funds are received in our account;
(d) if cleared funds are not received within the period in clause 6.3(a) we may cancel the order and release the stock without further notice to you;
(e) bank transfers made under the Faster Payments Scheme are push payments. You are responsible for entering the correct payment details.
6.4 Cryptocurrency orders. Where you pay in cryptocurrency, the sterling price is fixed at the exchange rate shown at checkout for the quoted window. We are not responsible for network fees, for transfers sent to an incorrect address, or for losses arising from exchange-rate movement. Cryptocurrency payments are irreversible.
6.5 Title to the products passes to you on the later of dispatch and receipt of cleared funds in full. Risk in the products passes to you on delivery.
7. Delivery
7.1 Estimated dispatch and delivery times are shown at checkout and on the Shipping & Delivery page. They are estimates and not guarantees.
7.2 We deliver to addresses within the United Kingdom only, unless otherwise agreed in writing. Where we agree to ship outside the United Kingdom, you are the importer of record and are solely responsible for ensuring that importation and possession are lawful in the destination country and for all duties, taxes and clearance charges. We are not liable for goods seized, detained or destroyed by any customs or regulatory authority.
7.3 Products are shipped in plain, unbranded outer packaging.
7.4 If nobody is available at your address to take delivery and the products cannot be posted through the letterbox, the carrier will leave a notice. If you do not rearrange delivery or collect the products, we may end the contract and clause 9 will apply.
7.5 If our supply is delayed by an event outside our control we will contact you as soon as possible and take steps to minimise the delay. We will not be liable for delays caused by such an event.
8. Storage, handling and your responsibility after delivery
8.1 The products are supplied lyophilised (freeze-dried) and sealed. Storage conditions are stated on the certificate of analysis for each batch.
8.2 Once the products are delivered, you are solely responsible for their safe and lawful storage, handling, use and disposal, and for the safety of any person who has access to them.
8.3 You must not remove, alter or obscure any label, batch identifier or warning on any product.
9. Returns, cancellation and refunds
9.1 Your rights to cancel and to obtain a refund are set out in full in our Returns, Cancellations & Refunds Policy, which forms part of these terms.
9.2 In summary: orders may be cancelled at any time before dispatch; sealed, unopened vials may be returned within 14 days of delivery; and your right to cancel is lost in respect of any vial whose tamper seal has been broken, because these goods are sealed for health protection and hygiene reasons and are not suitable for return once unsealed (Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, regulation 28(3)(a)).
9.3 Nothing in these terms affects your legal rights in respect of products that are faulty, not as described or not of satisfactory quality.
10. Our liability
10.1 Nothing in these terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or, for consumers, sections 9 to 11 of the Consumer Rights Act 2015; defective products under the Consumer Protection Act 1987; or any other liability that cannot lawfully be limited or excluded.
10.2 Subject to clause 10.1, we are not liable for any loss or damage arising from any use of the products other than lawful laboratory research use, including any administration to or consumption by any human or animal, whether by you or by any third party.
10.3 Subject to clause 10.1, and where you are not a consumer, we are not liable for loss of profit, loss of business, business interruption, loss of anticipated saving, loss of data or any indirect or consequential loss, and our total liability in connection with any order shall not exceed the price paid for that order.
10.4 Subject to clause 10.1, and where you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable.
10.5 You agree to indemnify us against all claims, losses and costs arising from your breach of clause 4.1.
11. Intellectual property
11.1 All content on this website, including text, images, logos, product photography and certificates, is owned by or licensed to us and may not be reproduced without our written permission.
12. Data protection
12.1 We use your personal data as set out in our Privacy & Cookie Policy.
13. Complaints
13.1 If you are unhappy with a product or our service, please contact us at LSPeptideco@gmail.com. We will acknowledge your complaint within 5 working days and aim to resolve it within 30 days.
13.2 If we cannot resolve your complaint you may be able to refer it to [ADR PROVIDER, IF ANY]. (Delete if none.)
14. General
14.1 We may transfer our rights and obligations under these terms to another organisation. You may only transfer your rights or obligations with our written consent.
14.2 This contract is between you and us. No other person has any rights to enforce any of its terms.
14.3 If any provision is found to be unlawful or unenforceable, the remaining provisions continue in force.
14.4 If we do not insist that you perform any of your obligations, or delay in taking steps against you, that will not mean we have waived our rights.
14.5 Governing law and jurisdiction. These terms are governed by the law of England and Wales. If you are a consumer, you may bring proceedings in the courts of the part of the United Kingdom in which you live: if you live in Scotland you may bring proceedings in the Scottish courts, if you live in Northern Ireland in the Northern Irish courts, and if you live in England or Wales in the courts of England and Wales. If you are not a consumer, the courts of England and Wales have exclusive jurisdiction.